Privacy Policy

Personal Information You Provide

When you request a quote, book a service, or contact us, we may collect: your full name, email address, phone number, home or business address (pickup and delivery locations), payment information (processed securely through Stripe), and any additional details you provide about your move.

Information Collected Automatically

When you visit our website, we may automatically collect certain information such as your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This is collected through cookies and similar tracking technologies.

We use the information we collect to: • Schedule and fulfill your moving, junk removal, storage, or delivery service • Process payments and send receipts • Communicate with you about your booking, including confirmations, reminders, and updates • Respond to your inquiries and provide customer support • Send service-related notifications and follow-ups • Improve our services and website experience • Comply with legal obligations • Prevent fraud and protect our business

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We work with trusted third-party providers who assist us in operating our business, including Stripe (payment processing), Google (maps and calendar services), and email service providers. These parties are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of MoveKings, our customers, or others.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

All payment transactions are processed through Stripe, a secure and PCI-compliant payment processor. MoveKings does not store your full credit card number on our servers. We only retain the last 4 digits and card brand for reference purposes. By providing payment information, you agree to Stripe's terms of service and privacy policy.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain parts of our website.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for a minimum of 3 years for business and tax purposes.

You have the right to: • Access the personal information we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your personal data (subject to legal obligations) • Opt out of marketing communications at any time • Request a copy of your data in a portable format To exercise any of these rights, please contact us at MoveKingsBoulder@gmail.com.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

Our website may contain links to third-party websites such as Google Maps, review platforms, and social media. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: MoveKings 1810 Delaware Pl, Longmont, CO 80501 Phone: (720) 378-8092 Email: MoveKingsBoulder@gmail.com